Returns
We accept returns within 10 days of delivery on unworn, unwashed, and undamaged items with original tags attached.
To be eligible, your return must be:
• In its original condition and packaging
• Free of stains, odors, or signs of wear
Sale items, limited edition drops, and accessories are final sale.
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Exchanges
If you ordered the wrong size, we’ll happily offer an exchange within 10 days of delivery.
Exchanges are only accepted if:
• The item is in new condition
• The size requested is available in stock
If the desired size is unavailable, we’ll offer a store credit or refund instead.
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Refunds
Once your return is received and inspected, your refund will be processed back to your original payment method within 5–7 business days.
Please note: Original shipping costs are non-refundable.
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Final Sale Items
All final sale, custom, or discounted pieces are non-returnable and non-exchangeable. These include:
• Sale items marked “final sale”
• Special capsule collections
• Gift cards
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How to Start a Return
Email us at info@mrgqthebrand.co with:
• Your order number
• Reason for return or exchange
• A photo (if applicable)
We’ll respond within 24–48 hours with next steps.